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Are you thinking of moving to a new CRM system (or getting your first one), but just thinking about the deployment nightmare gives you cold sweats? No wonder - migrating data between incompatible applications can be a real pain. But it doesn't have to be that way. At Sugester we believe that transitioning between programs should be easy.

Sugester helps you collect data such as emails, notes, calendars, shared documents, in a single place. Still: collecting isn't enough. Only data that's searchable and understandable is actually useful. This is why Sugester includes a powerful search functionality that lets you easily manage all the info that you need to make the right calls.

It's clear that good customer support is a key part of running a successful business. You should provide your clients with the high standard of service that you expect from the companies around you: be helpful and available over the phone, email and social media. Still, that's just the standard - what can you do to stand out from among your competitors?

Although the sight of an overflowing inbox might make you think otherwise, it's neither wise nor possbile to fully automate your customer relationships. Still, it's a good idea to try and find a middle ground between automation and pure handiwork. We recommend using several simple tools which help you save time on the repetitive parts of email support.

It's a typical situation: you've made arrangements over email, but some things need to be ironed out, say, next week. Everything's well and good - until you forget to follow up. So, how to make sure you don't forget?