Painless CRM deployment

author Sugester Team, 2016-03-25

Are you thinking of moving to a new CRM system (or getting your first one), but just thinking about the deployment nightmare gives you cold sweats? No wonder - migrating data between incompatible applications can be a real pain. But it doesn't have to be that way. At Sugester we believe that transitioning between programs should be easy.

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Advanced search: regain control of your business information

author Sugester Team, 2016-03-18
(c) by Uwe Hermann, 2006

Sugester helps you collect data such as emails, notes, calendars, shared documents, in a single place. Still: collecting isn't enough. Only data that's searchable and understandable is actually useful. This is why Sugester includes a powerful search functionality that lets you easily manage all the info that you need to make the right calls.

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Live chat box for your website: instantly improve customer support

author Sugester Team, 2016-03-11

It's clear that good customer support is a key part of running a successful business. You should provide your clients with the high standard of service that you expect from the companies around you: be helpful and available over the phone, email and social media. Still, that's just the standard - what can you do to stand out from among your competitors?

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Better customer support with dynamic footers, email templates and autoreplies

author Sugester Team, 2016-02-29
(c) Jeric Santiago

Although the sight of an overflowing inbox might make you think otherwise, it's neither wise nor possbile to fully automate your customer relationships. Still, it's a good idea to try and find a middle ground between automation and pure handiwork. We recommend using several simple tools which help you save time on the repetitive parts of email support.

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Send and remind me: a simpler way to follow up

author Sugester Team, 2016-02-09

It's a typical situation: you've made arrangements over email, but some things need to be ironed out, say, next week. Everything's well and good - until you forget to follow up. So, how to make sure you don't forget?

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