Sugester, like many other startups, was created to fullfil an immediate need. Our previous project, InvoiceOcean, gained significant traction and customer support became a real issue. We tried the leading customer support solutions like Zendesk and Freshdesk, but found them to be bloated and expensive. So, we got to coding and built Sugester - the simplest and most powerful customer support tool ever. If you want, take a look at our short Slideshare presentation about this process. You can also learn more about Sugester's features here.
We are small team based in Warsaw, Poland. Our offices are located in Reaktor - a co-working space and startup incubator. Our team consists of 11 people:
We have officialy founded Sugester on 04/03/2015 and have since then received 1,000,000 PLN (~$250,000) in funding from Inovo VC, a venture capital fund investing in Polish tech startups.