Knowledge Base features


A new take on FAQs »

Our online Knowledge Base is the easiest way for your customers to get their questions answered quickly. »


Always have help handy »

Our help/feedback tab makes it easy for your users to get help anytime they need it. »


Tips on key features of your product »

Make your app or website easy to use by implementing our clickable help bubbles populated with Knowledge Base content. »


Configurable layout »

You can make the Knowledge Base look just like the rest of your website. Our layouts can be easily adjusted to fit in with the design of your app or site. »


React to customer comments »

Each Knowledge Base submission can be commented on and shared on social networking sites. You can specify which members of your team will be notified about new comments. »


Manage editing privileges »

Multiple users may collaborate on Knowledge Base content. You can set different editing privileges for each user account. »


Multiple language versions »

Sugester is currently available in English, French and Polish. Our software is also easy to localize - perfect for the global market. »


Exchange your paper handbook for a Knowledge Base »

Upload your existing handbook to Sugester and get a clean, categorized, searchable Knowledge Base. Knowledge Base content can be easily downloaded as a PDF file. »


Intranet Knowledge Base »

Sugester Knowledge Base is a one-stop solution for you company's intranet. You can password-protect your content and only share it with team members. »


Add new features to your Knowledge Base with a single click »

As your company grows, so does your Knowledge Base. You can easily expand it by adding other Sugester modules, such as a chat app, a CRM module, a task management tool, an e-mail interface, a helpdesk tool or a Suggestions Forum. »

Start your free 30-day trial