Rewritten from scratch, with an interface 3-5x faster. AI built into the system, the NOE no-code platform and over a hundred integrations through InConnector. Everything you know from Sugester, plus what was never there before.
From a simple helpdesk in 2005 to a full business platform with AI, automations and hundreds of integrations. The name "Sugester" came from the suggestion forum - today the system does far more than that.
Intum is a new brand, a larger team and ambitions that match what the system has actually become. Your account, data and integrations stay exactly where they are - what changes is the name on the door and the pace of development.
Rewritten from scratch on a modern stack. A smooth interface with no page reloads, responsive on desktop and phone. Built for large accounts - thousands of clients, tasks and e-mails without slowdowns.
CRM, helpdesk, tasks, e-mail, chat, knowledge base, VoIP, forms, CMS and more. Turn on what you need - the rest stays out of your way.
Build your own apps, dashboards and automations without writing code. Databases, forms and integrations - in the browser, in minutes.
AI built into the system, not bolted on. Smart search across the knowledge base, a chatbot answering customers, ticket analysis and content generation in the CMS.
Proven features and new capabilities. Screenshots come from a demo account.
Shared team mailboxes, reply templates and automatic matching of messages to clients.
Kanban board, task lists, project timeline. Templates, recurring tasks and time tracking.
A complete client record with contact history, tasks, e-mails and invoices. Custom fields and segmentation.
Sprint planning and a product backlog. For teams working in Scrum.
VoIP telephony integrated with the CRM. Call recording, call queues and automatic caller identification.
Write documentation for customers and for your team. AI search, custom domains, multiple languages and public or private access.
Work time logging, daily and monthly reports. Attendance view for the whole team.
Electronic leave requests. Absence calendar, leave allowances and automatic notifications.
Invoices and orders inside the system, with a Fakturownia integration. Issue documents straight from the client record and sync data automatically.
An online form builder with validation and conditional logic. Embed it on your site and collect leads into the CRM.
Sales funnels, stage-by-stage conversion and pipeline value. Reports on team activity and performance.
A CMS with AI - build websites without coding. AI writes content, translates and drafts SEO copy.
A ticketing system with priorities, SLAs and automatic assignment to agents. A widget to embed on your customer-facing site.
Live chat to embed on your site. Conversations routed to the right agent, chat history in the CRM and offline handling.
Team files and documents. Folders, sharing, online preview and links to tasks and clients.
A public suggestion forum for your customers. Voting on ideas, delivery statuses and a transparent product roadmap.
Turn on only the modules you need. You can add the rest at any time.
Rewritten from scratch. A smooth interface with no reloads, responsive on desktop and phone.
Connect the system with the tools you already use - Fakturownia, messengers and others. The InConnector platform for your own integrations.
Build your own apps, dashboards and automations without code. Databases and integrations in the browser.
A content management system with AI support. Websites, blog, API. Create and publish on your own domain.
Work time logging, leave requests, absence calendar. HR reports for the team and for managers.
A ticketing system integrated with your product. A widget on your site, e-mail notifications and full control over customer requests.
A dynamic form builder with validation and conditional logic. Embed it, collect data and create clients in the CRM.
Live chat on your website. Talk to customers in real time, answer questions and lift conversion.
Project planning with Kanban boards, lists and a timeline. Templates, recurring tasks and sprints.
Log time against tasks and projects. Reports for clients and project profitability analysis.
Shared company mailboxes with CRM integration. Templates, automatic assignment and the full correspondence history on the client record.
Reports and dashboards with business data. Charts, KPIs, team and support performance.
AI built into the system. Smart knowledge base search, a chatbot for customers, ticket analysis and content generation.
A widget to embed on your site. Customers report problems without leaving your service - tickets land straight in the system.
A public forum where users post suggestions and vote. The most wanted ideas rise to the top.
Keep files and documents in the cloud. Folders, sharing, online preview - all tied to clients and tasks.
Every week we write up what landed in the system: new modules, fixes and integrations.
Over a hundred integrations through InConnector, the NOE no-code platform, a CMS with AI and a much faster interface. Tell us what you like and what is missing - we are building this system for you.
