Every new person in an organization is a challenge for the team. Everyone hopes they will find their place and perform their duties well. The beginning is never easy - there are many processes and rules in place, and it would be great if a new hire could learn the key information about "life" in their new workplace during the first days on the job.
Among the information new team members should be familiarized with is certainly the process for receiving and completing tasks, marking progress, and raising questions. This is typically communicated by a manager on the employee's first day.
The new hire knows they will receive tasks, that they need to comment, ask questions, and mark progress - but how do they actually do it? This is where a user handbook comes in handy, helping the new person learn how to properly describe and track their work.
When working with Sugester.pl, all users have access to a knowledge base where they can learn how the system works. We have also created a dedicated section for employees to help with onboarding new team members. We invite you to explore the User Handbook, where you can find basic information on how the Inbox, Tasks, CRM, and Chat work.