Sugester live chat pricing

Start your 30 day trial for free! No credit card required.


Free
$0 / mo
3 operators
1 domain
1 widget
100 conversations / month
live site view limited
customization none
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Start
$9 / mo
3 operators
1 domains
3 widgets
500 conversations / month
live site view basic
customization basic
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Pro
$49 / mo
10 operators
5 domains
5 widgets
2000 conversations / month
live site view detailed
customization advanced
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Max
$99 / mo
30 operators
10 domains
10 widgets
10000 conversations / month
live site view very detailed
customization total
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Our plans:

FREE

$0 forever
Try now

Start

$9 / mo
Try now

Pro

$29 / mo
Try now

Max

$49 / mo
Try now
OperatorsHow many people can be answering chats 3 3 10 30
DomainsHow many domains you can use Sugester live chat under 1 1 5 10
WidgetsHow many widgets (with unique tokens) can be associated with your account 1 1 5 10
ConversationsHow many conversations you can have on your chat each month 100 500 2000 10000
Customization Make Sugester live chat your own! Take advantage of our extensive customization options to create a consistent experience across your website. none basic advanced total
Live site viewSugester is more then just a live chat. You can also have a live view of what the visitors on your website are doing, including what page they are on. limited basic detailed very detailed
Embeddable widgetOur chat can be easily embedded in your website - just paste a short snippet of code and start chatting right away! tak tak tak tak
Multiple languages Our live chat app is available in English, Spanish, German and Polish. We can also give you access to our translation interface if you need another language - just contact us at info@sugester.com. - tak tak tak
Persistent sessions Maintain continuity of conversations across multiple sessions and long periods of time. Returning visitors will be identified and you will be able to see the content of your previous exchanges. - tak tak tak
Visitor lookup If your visitor has an entry in your customer database, its contents will automatically pulled up. This way you always know exactly who you're talking to and can act accordingly. - tak tak tak
Searchable archive All chat conversations are saved on your Sugester account. You can easily use them for training, reference or any other purpose you can think of. tak tak tak tak
Visual & audio notifications Quick responses are the key to customer satisfaction. Sugester will notify you with both a sound and a visual reminder in your browser tab every time a new message appears. tak tak tak tak
Offline messagesProviding 24/7 support is not always an option. This is why Sugester live chat makes it easy for your visitors to leave you messages even when you're offline. You can reply either by e-mail or in the chat window (assuming they return). - tak tak tak
Online tech supportAlthough our app is very easy to use, occasional issues are unavoidable. To guarantee you the best experience possible, our agents are happy to answer all your questions by chat and email. tak tak tak tak
Knowledge base accessOur knowledge base is an up-to-date, constantly maintained and complete resource about any and all topics related to Sugester. And it's free! tak tak tak tak
Real-time typing preview*Our chat allows you to see whether your visitor is typing - and what. This makes conversations smoother and more personal.

*Available starting 12/2015.
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Business hoursFew businesses work around the clock. Sugester's live chat lets you set your business hours - the chat will be visible only during this time. This helps avoid customer frustration due to unanswered chats. - tak tak tak
Pre-chat formIt's nice knowing who you're talking to. Sugester's pre-chat form allows you to ask your visitors to provide some information (e.g. their name, email or issue) before connecting with an operator. tak tak tak tak
WhitelabelDon't want your visitors to know that you're using a third-party solution? Just take advantage of our whitelabel option and remove Sugester's branding with just a few clicks. - - tak tak
Our plans:

FREE

$0 forever
Try now

Start

$9 / mo
Try now

Pro

$29 / mo
Try now

Max

$49 / mo
Try now